Terms & Conditions
Terms & Conditions
These Terms & Conditions govern your use of the website and services operated by Xtraspin Casino at xtraspin1.com. Please read them carefully before registering an account, making a deposit, or participating in any promotion or game. By accessing or using the site, you confirm that you have read, understood, and agreed to be bound by these Terms & Conditions, together with any additional rules, bonus terms, and game-specific rules that may apply.
If you do not agree with any part of these Terms & Conditions, you should not use the website or create an account. The English version of these Terms & Conditions is the legally binding version for customers using the English-language site.
1. General
Xtraspin Casino is operated under a licence issued by the Curacao Gaming Authority. The licence number is OGL/2025/5083/8092. The company was founded in 2025 and offers online casino entertainment to eligible customers in permitted jurisdictions. The official website is https://xtraspin.uk/, and the domain referenced in these Terms & Conditions is xtraspin1.com.
These Terms & Conditions may be updated, amended, or supplemented from time to time. Any such updates may take effect immediately upon publication on the website unless otherwise stated. It is your responsibility to review the Terms & Conditions regularly to remain informed of any changes. Continued use of the website after changes are posted will be deemed acceptance of the revised terms.
Additional terms may apply to particular products, games, bonus offers, tournaments, cashback promotions, VIP rewards, or other campaigns. In the event of a conflict between these Terms & Conditions and the specific terms of a promotion, the specific promotional terms will prevail in relation to that promotion only.
Xtraspin Casino operates in English and supports accounts in GBP, EUR, and USD. We reserve the right to refuse registration, suspend access, or close an account where we reasonably believe this is necessary for legal, regulatory, security, fraud prevention, or responsible gambling reasons.
2. Account
To register an account with Xtraspin Casino, you must provide accurate, complete, and current information. You must not use false details, impersonate another person, or create an account on behalf of someone else. You are responsible for maintaining the confidentiality of your login details and for all activity carried out on your account.
You may only register and maintain one account with Xtraspin Casino. Any attempt to open or use multiple accounts, whether under the same name, different names, same address, same payment instrument, same device, or same IP address, may result in account closure, cancellation of winnings, forfeiture of bonuses, and any other action permitted by these Terms & Conditions.
You must be at least 18 years of age to register and use the services of Xtraspin Casino. It is your responsibility to ensure that online gambling is legal in your location and that you comply with any local laws that apply to you. Xtraspin Casino may request proof of age at any time and may suspend or close an account pending verification.
Accounts that remain inactive for an extended period may be classified as dormant or inactive. Where applicable, Xtraspin Casino may take reasonable measures in relation to inactive accounts, including administrative closure or other actions permitted by law and internal policy. If an account becomes inactive and remains unused, it may be subject to checks or restrictions before it can be reactivated.
You must use your account only for personal, non-commercial entertainment purposes. You must not transfer, sell, or pledge your account, and you must not allow any third party to access or operate it.
Xtraspin Casino may suspend or terminate an account if there is evidence or suspicion of abuse, fraud, collusion, bonus manipulation, money laundering, underage gambling, or breach of these Terms & Conditions.
3. Verification
Xtraspin Casino is required to carry out verification checks, including know-your-customer procedures, identity verification, and source-related checks where necessary. By registering and using the services, you agree to provide any information or documents reasonably requested for these purposes.
Verification may include, but is not limited to:
- a valid passport, national identity card, or other government-issued photo identification;
- a recent utility bill, bank statement, or similar document showing your name and residential address;
- proof of payment method ownership where required;
- any additional documentation needed to confirm age, identity, residence, or source of funds.
All documents must be genuine, legible, current, and issued in your name. If documents are incomplete, unclear, altered, expired, or otherwise unsatisfactory, Xtraspin Casino may request replacements or additional evidence. We may also use electronic verification tools and third-party databases where appropriate.
Until verification is successfully completed, Xtraspin Casino may restrict deposits, withdrawals, bonus eligibility, or account access. In some cases, funds may be held pending completion of verification checks. Failure to provide the required information within a reasonable time may result in account suspension or closure.
You agree that the details you provide must be truthful and match the information held by your payment provider and identity documents. Any material mismatch may delay processing and may trigger further checks.
4. Deposits
The minimum deposit at Xtraspin Casino is £10. Available payment methods include Visa, MasterCard, PayPal, Skrill, Neteller, Trustly, Paysafecard, and MuchBetter. Payment availability may vary depending on your country, account currency, or other technical and compliance factors.
You may only use payment methods that are registered in your own name. You must not deposit funds using a card, wallet, bank account, or other payment instrument belonging to another person. Xtraspin Casino may request evidence that the payment method belongs to you before allowing withdrawals or continued use of the account.
Credit cards are not permitted for use where this is prohibited by law or by the payment provider’s own rules. You are responsible for ensuring that deposits are made from legitimate sources and that you have sufficient authorisation to use the selected payment method.
Xtraspin Casino does not knowingly accept deposits from unauthorised sources, stolen payment instruments, or any person acting on behalf of another individual. If a deposit is reversed, charged back, or otherwise disputed without valid grounds, we reserve the right to suspend the account, cancel winnings, and recover any associated losses or costs.
Deposits are generally credited to the account once the payment provider confirms successful authorisation. In some cases, additional checks may be required before the funds become available for play.
5. Withdrawals
The minimum withdrawal amount at Xtraspin Casino is £20. The standard withdrawal time is 1–3 business days, and withdrawals may remain pending for up to 24 hours before processing begins. These timeframes are indicative and may be extended in circumstances involving verification checks, technical issues, payment provider review, or suspected irregular activity.
Withdrawals may be subject to daily and monthly limits. The daily withdrawal limit is £1,000, and the monthly withdrawal limit is £10,000. These limits apply unless otherwise stated in writing by Xtraspin Casino or where a particular payment method imposes different constraints.
Before approving a withdrawal, Xtraspin Casino may require full account verification, including identity checks and payment method ownership confirmation. We may also request supporting documentation to satisfy anti-money laundering, fraud prevention, and regulatory obligations.
Withdrawals are generally processed back to the original payment method used for deposit wherever possible and subject to operational and compliance requirements. Where this is not possible, Xtraspin Casino may request an alternative method in your own name.
If your account has outstanding bonus wagering, unresolved disputes, or incomplete verification, withdrawal requests may be delayed or declined until the relevant issue has been resolved. Any attempt to manipulate the withdrawal process, submit false information, or use third-party methods may result in account action and the loss of winnings.
6. Restricted Countries
Access to Xtraspin Casino may be restricted in certain countries due to regulatory, licensing, or policy requirements. Customers are responsible for ensuring that their use of the website is lawful in their jurisdiction.
As a general rule, the following countries are commonly restricted:
- United States of America
- United Kingdom
- France
- Netherlands
- Spain
- Italy
- Germany
- Australia
- Portugal
- Belgium
This list may be updated at any time to reflect legal, regulatory, or commercial changes. Xtraspin Casino may also block access from additional jurisdictions or regions as required.
If you access the website from a restricted country, you do so at your own risk. Xtraspin Casino accepts no responsibility for any losses, account issues, or legal consequences arising from unauthorised use in a restricted territory.
7. AML
Xtraspin Casino maintains an anti-money laundering programme designed to detect, prevent, and report suspicious activity. We may apply customer due diligence measures at onboarding, during gameplay, before withdrawals, or at any other time where risk factors require further review.
We may monitor deposits, withdrawals, gameplay patterns, bonus usage, device information, and other account activity to identify unusual or potentially suspicious behaviour. If an activity appears inconsistent with a customer’s profile, account history, or normal wagering patterns, Xtraspin Casino may request additional information or temporarily restrict the account.
Where appropriate, we may report suspicious transactions or activity to the relevant authorities and cooperate fully with investigations. You agree that Xtraspin Casino may retain records of transactions, identity documents, communications, and verification checks for the period required by law or legitimate business need.
You must not use the website for money laundering, terrorist financing, fraud, deception, or any other unlawful purpose. Any indication that funds originate from illegal activity, or that the account is being used to conceal the source, destination, or ownership of funds, may lead to immediate suspension and reporting.
Xtraspin Casino may also require information regarding source of funds or source of wealth where risk factors, transaction volume, or regulatory obligations justify further checks. Refusal to cooperate may result in account closure and forfeiture of pending transactions where permitted by law.
8. Responsible Gaming
Xtraspin Casino is committed to responsible gambling and expects customers to use our services in a controlled and informed manner. Gambling should be treated as entertainment, not as a way to make money or recover losses.
We provide tools that may help you manage your play, including deposit limits, loss limits, session limits, self-exclusion, and time-out options. These tools are intended to support safer gambling habits and can be used to reduce the risk of excessive play.
If you feel that your gambling is becoming difficult to control, you should consider taking a break, setting tighter limits, or requesting self-exclusion. Self-exclusion will prevent you from accessing your account for a chosen period, and during that time you should not attempt to open a new account.
Time-out options may be useful for shorter breaks. Reality checks and session reminders can also help you monitor the amount of time spent playing. You should never gamble while under the influence of alcohol, drugs, or strong emotional distress.
Xtraspin Casino does not permit underage gambling. We take age verification seriously and may request documents to confirm that you are 18 years of age or older. Parents and guardians are encouraged to use device-based blocking tools and other protective measures to help prevent underage access.
If you need support, you can contact responsible gambling organisations such as BeGambleAware.org, GamCare, and Gambling Therapy. Seeking help early can make a significant difference.
9. Data Protection
Xtraspin Casino processes personal data in accordance with applicable data protection laws, including the GDPR where relevant. Personal information may be collected and used for account management, verification, payments, fraud prevention, legal compliance, customer support, marketing preferences, and the operation of the website.
We will take appropriate technical and organisational measures to safeguard your personal data. However, no online system can be guaranteed to be completely secure, and you acknowledge that data transmission over the internet involves inherent risks.
You are responsible for keeping your login credentials secure and for notifying us promptly if you believe your account has been accessed without authorisation. We may use secure communication channels, access controls, monitoring systems, and data retention policies to protect information as far as reasonably possible.
For questions about privacy or data handling, you may contact [email protected].
10. Complaints
If you wish to raise a complaint, please contact our support team at [email protected] or by phone at +44 02079463440. Our support team is available 24/7 and will make reasonable efforts to address your concern promptly and fairly.
When submitting a complaint, please provide as much detail as possible, including your username, the date and time of the issue, a description of the problem, and any supporting screenshots or correspondence. This helps us review the matter efficiently.
We aim to handle complaints in a professional and timely manner. Some matters may require escalation, additional checks, or reference to third-party payment providers or game suppliers. Where a complaint concerns a specific game or payment issue, we may need to investigate the underlying logs before reaching a decision.
If a dispute cannot be resolved directly with Xtraspin Casino, you may be advised of any applicable external resolution route, subject to the nature of the complaint and the jurisdiction involved.
11. Bonus Policy
By accepting any bonus, promotion, free spins offer, or cashback reward, you agree to the applicable bonus terms in addition to these Terms & Conditions. The welcome bonus is 100% up to £500 + 200 Free Spins. The bonus match percentage is 100, the maximum bonus is £500, and the free spins allocation is 200. The no deposit bonus, where offered, is £50. The promo code is NONE.
The standard wagering requirement is 35x. While wagering is active, the maximum bet allowed is £5. If you exceed the maximum bet while wagering, Xtraspin Casino may void the bonus and any winnings derived from it. It is your responsibility to monitor your wagering progress and comply with the stated limits.
Game contributions to wagering are as follows: slots 100%, tables 10%, live 0%. This means that slots count fully towards the wagering requirement, table games contribute 10%, and live casino games contribute 0%. You must check the specific bonus terms before using any game type for wagering purposes.
Bonus abuse is strictly prohibited. Abuse includes, but is not limited to, using multiple accounts, exploiting software errors, collusion, fraudulent play, bonus cycling, creating irregular betting patterns, or attempting to circumvent bonus restrictions. Xtraspin Casino may withhold or cancel bonuses, void winnings, close accounts, or take further action where abuse is suspected or confirmed.
Additional promotions may include ongoing offers such as High Roller 50% Reload Bonus up to £500, Up to 25% Weekly Cashback, and Up to 25% Rakeback Program. Promotions may be subject to specific eligibility criteria, contribution rules, withdrawal conditions, and time limits.
Where a promotion is linked to gamification features such as Missions, Wheel of Fortune, or Tournaments, the relevant promotional rules will apply. VIP tiers include Bronze, Silver, Gold, and Platinum, and participation in VIP or loyalty features may be subject to separate terms.
Xtraspin Casino reserves the right to amend, withdraw, suspend, or refuse any bonus or promotion at its sole discretion where necessary to protect the integrity of the services or to comply with legal or regulatory obligations.
12. Limitation of Liability
To the fullest extent permitted by law, Xtraspin Casino shall not be liable for any indirect, incidental, consequential, special, or punitive losses arising from your use of the website, including loss of profits, loss of opportunity, interruption of business, or loss of data.
We do not guarantee uninterrupted access to the website or error-free operation. Technical faults, maintenance, third-party failures, internet issues, or platform downtime may occur from time to time. Xtraspin Casino shall not be responsible for losses caused by such events where they are beyond our reasonable control.
We make reasonable efforts to ensure that the information on the website is accurate and up to date, but we do not warrant that it will always be complete, current, or free from errors. In the event of a manifest error, including obvious pricing, bonus, or payout mistakes, Xtraspin Casino may correct the error and take appropriate action in relation to affected transactions or bonuses.
Nothing in these Terms & Conditions shall exclude or limit liability where such exclusion or limitation would be unlawful, including liability for fraud, wilful misconduct, or other obligations that cannot be excluded under applicable law.
You agree to indemnify and hold harmless Xtraspin Casino, its directors, employees, partners, and service providers from claims, liabilities, losses, damages, costs, or expenses arising from your breach of these Terms & Conditions, misuse of the website, or violation of any law or third-party rights.
If any provision of these Terms & Conditions is found to be unlawful or unenforceable, the remaining provisions shall continue in full force and effect.
For any questions about these Terms & Conditions, please contact Xtraspin Casino at [email protected].